Rosy Resort Hotel provides accommodation, relaxation, and hospitality services, as described on the website. Services are provided with professional diligence, without guaranteeing specific results regarding well-being or relaxation.

The user agrees to provide accurate information when booking, to comply with the hotel's internal regulations, and not to disturb other guests. Any damage caused to the property shall be borne by the user.

Rosy Resort Hotel undertakes to provide services according to the declared standards, maintain a safe and clean environment, and resolve complaints within a reasonable time. Non-performance due to force majeure exempts the provider from liability.

The total liability of Rosy Resort Hotel for any direct damage is limited to the value of the purchased services. We are not liable for indirect damages, loss of profit, or business interruption, to the extent permitted by law.

Payments are made according to the rates displayed at the time of booking. Refunds are only possible in case of cancellation within the period specified in the cancellation policy. Partially used services are not refunded.

We reserve the right to modify these terms at any time, with prior notice on the website. Continued use of the services after modifications implies acceptance of the new terms.