Privacy Policy
We protect your data with responsibility and transparency. Learn what information we collect, how we use it, and what your rights are.
Data Collected and Purpose of Processing
We collect the personal data you voluntarily provide when filling out contact forms, booking a stay, or subscribing to our newsletter. This includes your name, email address, phone number, and, where applicable, accommodation preferences.
We process data exclusively to provide you with the requested services, improve your experience at Rosy Resort Hotel, and inform you about personalized offers, with your prior consent.
Cookies and Tracking Technologies
Our website uses essential cookies for proper functioning and analytical cookies (Google Analytics) to understand how you interact with the content. You can manage cookie preferences from your browser settings.
We do not use behavioral advertising cookies without your explicit consent. Data collected through cookies is anonymized and does not allow direct identification.
Your Rights
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
- The right of access to stored personal data
- The right to rectify incorrect information
- The right to erasure of data ("right to be forgotten")
- The right to restrict processing
- The right to object and withdraw consent
- The right to data portability
To exercise any of these rights, you can contact us at the email address mentioned below.
Data Security and Retention
We implement appropriate technical and organizational measures (SSL encryption, restricted access, firewall) to protect your data against unauthorized access, loss, or destruction.
We retain personal data only for the period necessary to fulfill the purposes for which it was collected (maximum 3 years from the last interaction), after which it is securely deleted.
Data Sharing with Third Parties
We do not sell, rent, or share your personal data with third parties, except when necessary for providing services (e.g., payment processors, booking platforms) and only with strict contractual confidentiality guarantees.
In the case of legal obligations (e.g., requests from authorities), we may disclose information strictly to the extent required by law.
Contact and Updates
For any questions regarding the confidentiality of your data, you can write to us at the email address: info@rosyresorthotel.com or call us at 0723254853. Our postal address is: B-dul. Bega 9A.
Last update of this policy: May 15, 2025. We reserve the right to periodically modify the content, and the updated version will be published on this page.